More pharmacists than ever before are going beyond the prescription counter to partner with their patients in incredible ways. After all, pharmacists are found in the smaller arteries of America that large health entities can’t reach. A landmark August 2010 New York Times article, “In Health Shift, Patients Make Pharmacist’s Appointment,” covered this trending new topic and began a dramatic shift; pharmacists are improving healthcare by scheduling appointments with their patients for a variety of needs. PharmacyForward.com is the newest creation from the CreativePharmacist.com labs that aims to help pharmacists in this emerging market.
The site is the first searchable database of clinical services offered within the pharmacy space and allows patients to make an online appointment with the pharmacist. Offering online scheduling will make it easier for the members of every community to know the clinical services that pharmacists provide and give them an easy way to make an appointment. If you’re like most pharmacists, flu season conjures feelings of both excitement and fear. While most pharmacists want to ensure their community is immunized, they know the workflow issues that can arise when the pharmacist is charged with filling prescriptions AND immunizing at the same time. With PharmacyForward.com, pharmacists can display their availability (i.e. the slower times of the day for prescription filling). In addition, patients can download the usual paperwork necessary BEFORE they go to the appointment, saving both the patient and the pharmacist valuable time.
Appointments can be made for a variety of services through the site, including immunizations, diabetes education, and medication therapy management, just to name a few. If you’re offering MTM services in your pharmacy, simply set your schedule and ask your MTM patients to find a time-slot that works best for them.
Make a difference in your community. Partner with your patients. In doing so, you’ll improve both your patients and the bottom line of your pharmacy.
For more information, contact David D. Pope, PharmD, CDE at david@CreativePharmacist.com.